Privacy Policy

1.0 Company Overview

Keel SCS is a software, API integration, and computer solutions company serving logistics, freight, trucking, warehousing, and supply chain businesses.

Keel SCS is based in Ontario, Canada. Personal information is handled with reference to applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) where applicable.

2.0 Information We Collect

Keel SCS may collect information that you voluntarily provide by email, phone, direct website contact links, or other business communication channels. This may include:

• Name, company name, role, and business contact details
• Phone number, email address, and other contact information you provide
• Business type, operational needs, workflow details, and inquiry details
• Technical information such as IP address, browser type, device information, pages visited, and general website usage data

Website hosting, security, analytics, or infrastructure services may also collect limited technical information needed to operate, secure, and improve the website.

3.0 How We Use Information

Keel SCS may use collected information to:

• Respond to inquiries and communicate about potential software projects
• Understand workflow needs, business requirements, and project scope
• Provide information about software, API integration, and computer solutions
• Maintain website functionality, security, performance, and business records
• Comply with legal, regulatory, accounting, or business obligations

4.0 Keel SCS Driver Mobile App

Keel SCS Driver is a mobile application for approved driver users who need access to shipment assignments, dispatch updates, and shipment document upload tools.

The mobile app may collect or process:

• Driver account information, login status, and secure session tokens
• Shipment assignment, dispatch workflow, and document status information
• Shipment documents, document photos, PDFs, or text files uploaded by approved users
• Device push notification tokens used to send dispatch and shipment updates
• Limited device and technical information needed for security, troubleshooting, and app performance

Mobile app information may be used to:

• Authenticate approved driver users and maintain secure account sessions
• Show assigned shipment work and dispatch-related operational information
• Receive and store shipment document uploads for dispatch and business records
• Send push notifications for dispatch, shipment, and document workflow updates
• Support offline document upload queues, troubleshooting, security, and service reliability

Keel SCS Driver uses camera and photo library permissions only so approved users can capture or upload shipment document images. The app does not use GPS tracking, advertising, third-party ad tracking, user tracking for marketing, payments, or in-app purchases.

5.0 Consent

By contacting Keel SCS by email, phone, direct website contact links, or another business channel, you consent to Keel SCS collecting and using the information for the purposes described in this Privacy Policy.

6.0 Information Sharing

Keel SCS does not sell personal information. Information may be shared only when reasonably necessary to operate the business, respond to an inquiry, work with trusted service providers, comply with legal obligations, or protect business and legal rights.

Service providers may include website hosting, domain management, business email, security, analytics, communication, cloud, or operational technology providers. Their handling of information is subject to their own contractual obligations and privacy terms.

7.0 Cookies, Logs, and Analytics

This website may use cookies, server logs, or similar technologies for website functionality, security, performance, troubleshooting, or analytics. If Keel SCS introduces additional analytics, advertising tools, user accounts, customer portals, or online services, this Privacy Policy may be updated.

8.0 Data Retention

Keel SCS keeps personal information only as long as reasonably necessary for business communication, project evaluation, record keeping, legal compliance, dispute resolution, or the purposes described in this Privacy Policy.

9.0 Data Security

Keel SCS takes reasonable administrative, technical, and organizational steps to protect personal information against unauthorized access, use, disclosure, alteration, or loss.

No method of electronic transmission or storage is completely secure, and Keel SCS cannot guarantee absolute security.

10.0 Accessing or Correcting Information

You may contact Keel SCS to request access to personal information held about you, request correction of inaccurate information, request deletion of your mobile app account or associated data, or ask questions about how your information is used, subject to applicable legal, regulatory, security, and business record-keeping limitations.

11.0 Third-Party Websites

This website may contain links to third-party websites or services. Keel SCS is not responsible for the privacy practices, content, or policies of third-party websites.

12.0 Changes to This Privacy Policy

Keel SCS may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated last-updated date.

13.0 Privacy Contact

Questions, access requests, correction requests, or privacy inquiries should be directed in writing to Keel SCS.